Refunds & Cancellation Policy
Last updated: 9 September 2026
Log Habit is a digital subscription service. Here is exactly how cancellation and refunds work.
Free trial
Every new account gets one free month. Nothing is charged during the trial, and you can cancel before it ends at no cost.
Cancelling a subscription
You can cancel your monthly or yearly plan any time from Settings → Plan, or by emailing support@loghabit.online. Cancellation stops future renewals. You keep access until the end of the period you have already paid for, and your data stays in your account.
Refunds
If you were charged by mistake — for example a duplicate charge, a charge after cancellation, or a failed sign-up — write to us within 7 days of the charge and we will refund it in full.
For yearly plans, if you contact us within 7 days of the charge and have not used the app in that period, we will issue a full refund. After that, payments for the current period are non-refundable, since the service has already been provided.
Monthly payments are non-refundable once the period has started, other than the billing errors above.
The lifetime purchase can be refunded within 7 days of purchase if you have not used paid features beyond a trial of the app.
How to request a refund
Email support@loghabit.online from the address on your account with the payment date and amount. We respond within 3 business days.
How refunds are paid
Approved refunds are returned through Razorpay to the original payment method. Banks usually credit the amount within 5–10 business days.
Digital service — no shipping
Log Habit is delivered entirely online. Access is activated immediately after a successful payment, so there is nothing to ship and no delivery charges apply.